Terms of service
Welcome to The Luxury Cases. By accessing or using our website, you agree to comply with these Terms of Service. Please read them carefully before placing an order.
1. General
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
We reserve the right to update or modify these Terms of Service at any time without prior notice.
2. Products
We make every effort to display our products accurately. However, actual product colors and appearance may vary slightly due to screen settings and lighting conditions.
All products are subject to availability.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
4. Orders
After placing an order, you will receive an order confirmation via email or WhatsApp.
We reserve the right to refuse or cancel any order due to:
* Incorrect pricing
* Product unavailability
* Suspected fraudulent activity
* Incomplete or inaccurate customer information
5. Payment
We accept secure online payments through our payment partners. Cash on Delivery (COD) is available only for eligible orders and serviceable locations.
6. Shipping
Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on the destination.
Delivery times are estimates and may vary due to courier operations, weather, or other unforeseen circumstances.
7. Returns & Refunds
Please refer to our Refund & Return Policy for complete details regarding returns, exchanges, and refunds.
8. Customer Responsibility
Customers are responsible for:
* Providing accurate shipping information.
* Selecting the correct iPhone model before placing an order.
* Ensuring someone is available to receive the order at the delivery address.
Orders placed with the wrong iPhone model selected by the customer are not eligible for return or exchange unless required by applicable law.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of The Luxury Cases and may not be copied, reproduced, or distributed without prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, The Luxury Cases shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
The Luxury Cases
Email: info@theluxurycases.online
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM